How do I delete my account?
Open Pawppy, go to Profile, then Settings, then Delete Account. Scheduling deletion hides your profile and dog listing immediately and starts a 30-day restore window.
How do I restore my account?
Sign in again during the 30-day deletion window. Pawppy will ask whether you want to restore your account.
How do I report someone?
Open the user's profile or chat, use the more/options menu, and choose Report. Include enough context for the team to review the issue.
How does blocking work?
Open the user's profile or chat, use the more/options menu, and choose Block. Blocking hides the conversation and prevents further contact through Pawppy.
Can Pawppy help in an emergency?
No. For urgent safety issues, contact local emergency services, animal control, or a qualified professional as appropriate. Pawppy support cannot respond to emergencies in real time.